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	<title>Matlen Silver</title>
	<updated>2011-12-07T03:18:02-05:00</updated>
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<entry><title><![CDATA[THE MATLEN SILVER GROUP ANNOUNCES COMPLETION OF A STRATEGIC ALLIANCE AGREEMENT WITH LGBS SOFTWARE]]></title><id>http://www.matlensilver.com/blog/post/the-matlen-silver-group-announces-completion-of-a-strategic-alliance-agreement-with-lgbs-software</id><updated>2011-10-12T12:19:30-04:00</updated><link href="http://www.matlensilver.com/blog/post/the-matlen-silver-group-announces-completion-of-a-strategic-alliance-agreement-with-lgbs-software" type="text/html"/><content type="html"><![CDATA[<div><strong><span id="internal-source-marker_0.7979740456212312">Bridgewater, NJ </span></strong><span>&mdash; September 30th, 2011 &ndash; The Matlen Silver Group (www.matlensilver.com), a nationwide leader in IT professional services, has announced the completion of a strategic alliance agreement with LGBS Software, an onshore and offshore software development and infrastructure managed service provider. </span><br /><br /><span>This exclusive alliance has been formed to provide customers with a wide range of business and IT services for their onshore and offshore needs at a more competitive price point than large IT integration service providers. The services provided by LGBS, primarily in Europe, create a unique service offering when paired with Matlen Silver&rsquo;s presence and strength in the US market.</span><br /><br /><span>"We are pleased to have LGBS Software as a strategic partner,&rdquo; said James De Silver, CEO at</span><br /><span>Matlen Silver. &ldquo;Drawing upon the strengths of each organization ensures that our clients receive unprecedented value for their businesses in the area of offshore software development."</span><br /><br /><span>The strategic relationship allows both companies to ensure clients will receive reliable and dedicated service regarding offshore development. With an industry-low turnover rate at LGBS, clients can have the confidence that they will be working with the same offshore staff throughout the entire development process and beyond. </span><br /><br /><span>The alliance will work with companies who are experiencing difficulty with their current offshore development due to large time zone gaps. Together, The Matlen Silver Group and LGBS will continue to provide the quality service and support required to guarantee clients affordable and superior </span><span>offshore software development.</span><br /><br /><br /><strong>About Matlen Silver (www.matlensilver.com)</strong><br /><span>Matlen Silver, founded in 1980, is a business and technology solutions company that provides Business Consulting, IT Project Implementations, Recruitment Process Outsourcing and Strategic Staffing solutions. These services are provided nationally to some of the most well-known names in the banking, wealth management, insurance and pharmaceutical industries. Matlen Silver is headquartered in Bridgewater, NJ with offices in Boston, Philadelphia, Denver, Raleigh and Charlotte.</span><br /><br /><strong>About LGBS Software (www.LGBSSoftware.com)</strong><br /><span>LGBS Software is a multi-national Information Technology consulting and software development company dedicated to providing world-class IT services at a fraction of the cost. Their team of experienced analysts, architects, and engineers offer advanced programing and software design work that allows them to seamlessly integrate onsite American and offshore European teams.</span><br /><br /><br />
<p dir="ltr"><strong>Matlen Silver Press Contact:</strong></p>
<p dir="ltr"><strong>Alexandria Bachert</strong></p>
<p dir="ltr"><strong>Email: </strong><span>abachert@ltech.com</span></p>
<p dir="ltr"><strong>Tel: </strong><span>732-289-5000</span></p>
</div>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Internal Quality Auditing]]></title><id>http://www.matlensilver.com/blog/post/internal-quality-auditing</id><updated>2011-08-30T16:28:31-04:00</updated><link href="http://www.matlensilver.com/blog/post/internal-quality-auditing" type="text/html"/><content type="html"><![CDATA[<p>An internal quality audit, as it applies to the medical device / pharmaceutical / biologic industries, is a planned, independent, and documented assessment of cGMP related activities and documents to determine whether these activities comply with all internal policies and procedures as well as comply with all applicable government requirements.</p>
<p>The goal of the audit program is to identify, through examination and written evaluation, that quality system(s) have been implemented, maintained, and remain effective.&nbsp;&nbsp;At a high level, internal quality auditing is intended to bring a systematic, disciplined approach to evaluate and improve the organization&rsquo;s position, thus demonstrating a due diligence to regulatory body agencies to strive for continuous improvement.&nbsp;&nbsp;With commitment to integrity and accountability, internal auditing provides value to governing bodies and senior management as an objective source of independent advice.</p>
<p>The audit program should establish the general requirements with regards to scope, frequency, and documentation of audits, and therefore should be an established process of its own.</p>
<p>The following is a list of activities that may be audited:</p>
<ul>
<li>Batch Records</li>
<li>Facility appearance and maintenance</li>
<li>Safety Issues</li>
<li>Training requirements / records</li>
<li>Flow for Man, Materials, Machines</li>
<li>Log Books</li>
<li>Sample Handling</li>
<li>Equipment Calibrations</li>
<li>Environmental Monitoring</li>
<li>Storage, Segregation and Labeling</li>
<li>Cleaning</li>
<li>SRN Reviews</li>
<li>Gowning</li>
<li>Time Out of Refrigeration</li>
<li>Equipment</li>
</ul>
<p>Internal auditing frequently involves measuring compliance with the entity's policies and procedures. However, internal auditors are not responsible for the execution of the organization&rsquo;s activities; they advise the Quality Unit and area being audited on how to better execute their responsibilities.&nbsp;&nbsp;Internal quality audits should be performed in a professional manner meant to mimic what regulatory inspector(s) would look for, and therefore attempts to avoid official regulatory observations / warning letters / consent decrees / etc.</p>
<p>Ultimately, internal quality audits are an important part of an organization&rsquo;s quality management system and are a regulation requirement, both FDA and E.U.&nbsp;&nbsp;Please note these internal findings are not subject to regulatory inspection but the process, and adherence and dedication to performing them are.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[SOA and Data Integration]]></title><id>http://www.matlensilver.com/blog/post/soa-and-data-integration</id><updated>2011-07-05T10:55:26-04:00</updated><link href="http://www.matlensilver.com/blog/post/soa-and-data-integration" type="text/html"/><content type="html"><![CDATA[<div>
<p>Service oriented architecture (SOA) simplifies the complexity of enterprise applications and is more economical to manage over time.&nbsp;&nbsp;But there is no &ldquo;SOA-in-a-box&rdquo;.&nbsp;&nbsp;&nbsp;SOA provides a much better service and efficiency if the application architecture and business needs of the enterprise are understood before the change.&nbsp;&nbsp;The change has to be driven by breaking down the existing application architecture and data flow into primitive components such as data, API, business functions and security.&nbsp;&nbsp;Each of these components has to be implemented as service interfaces.&nbsp;&nbsp;The service interfaces are developed based on the data flow between systems.&nbsp;&nbsp;This breakdown and abstraction provides an ability to configure and expose processes, complex business functions and also applications as service.&nbsp;&nbsp;With cloud computing, these interfaces can be inside or outside the enterprise.&nbsp;&nbsp;&nbsp;Thus SOA provides an abstraction to applications, systems and databases from the underlying data interfaces and data.&nbsp;&nbsp;This provides the ability to change through configuration as opposed to redevelopment.&nbsp;&nbsp;The adoptability or ability to change, with configuration changes, based on the business needs is the core benefit of SOA.&nbsp;&nbsp;An enterprise with effective SOA implementation provides the platform to create applications with smooth flow of data between applications, systems and database.&nbsp;&nbsp;The key goal of data integration is achieved with loosely coupled architecture in the complex environment.&nbsp;&nbsp;The ability of SOA to abstract complex business processes into simple configurable interfaces is architecturally well suited for complex data integration activities.</p>
</div>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Quality System Model]]></title><id>http://www.matlensilver.com/blog/post/quality-system-model</id><updated>2011-06-13T10:41:16-04:00</updated><link href="http://www.matlensilver.com/blog/post/quality-system-model" type="text/html"/><content type="html"><![CDATA[<p>Maintaining a top-functioning Quality System in a regulated environment can add serious problems to the company&rsquo;s bottom line. Nevertheless, the Return On Investment (ROI) can be significant with solutions that automate routine and administrative tasks related to Quality System maintenance.</p>
<p>Within the pharmaceutical industry, it is not easy to find a Quality System model that offers a meeting point for agreement, be it direct or indirect, with the FDA&rsquo;s cGMP initiative.</p>
<p>However, in the &lsquo;<a href="http://www.fda.gov/downloads/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/UCM070337.pdf" target="_blank">Quality Systems Approach to Pharmaceutical cGMP Regulations</a>&rsquo;[1] support document, the FDA introduces a potential Quality Systems model that could offer the elements that pharmaceutical companies require to start, or keep growing a top-functioning Quality System capable of meeting the institution&rsquo;s regulations and requirements.</p>
<p>This guidance is intended to help manufacturers implementing modern quality systems and risk management approaches to meet the requirements of the Agency's current good manufacturing practice (cGMP) regulations (2l CFR parts 210 and 211). The guidance describes a comprehensive quality systems (QS) model, highlighting the model's consistency with the cGMP regulatory requirements for manufacturing human and veterinary drugs, including biological drug products. Submitted by The Food and Drug Administration (FDA)</p>
<p>The quality systems model proposed by the FDA is divided into four major categories:</p>
<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Management responsibilities - Modern robust quality systems models call for management to play a key role in the design, implementation, and management of the quality system.</p>
<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Resources - Appropriate allocation of resources is key to creating a robust quality system and complying with the CGMP regulations.</p>
<p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manufacturing operations - Significant overlap exists between the elements of a quality system and the CGMP regulation requirements for manufacturing operations.</p>
<p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluation activities - Quality systems call for continually monitoring trends and improving systems. This can be achieved by monitoring data and information, identifying and resolving problems, and anticipating and preventing problems.</p>
<p>The central goal of a quality system is the consistent production of safe and effective products and ensuring that these activities are sustainable.&nbsp;&nbsp;Easily broken down into three items:</p>
<p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Upholding customer safety</p>
<p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Abide by regulatory body regulations</p>
<p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strive for continuous improvement</p>
<p>&nbsp;</p>
<p>Sources:</p>
<ol start="1">
<li><a href="http://www.fda.gov/RegulatoryInformation/Guidances/ucm128030.htm" target="_blank">&nbsp;http://www.fda.gov/downloads/Drugs/GuidanceComplianceRegulatoryInformation/Guidances/UCM070337.pdf</a></li>
</ol>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Matlen Silver Subsidiary Named One of Gartner's Cool Vendors in Cloud Services Brokerage]]></title><id>http://www.matlensilver.com/blog/post/matlen-silver-subsidiary-named-one-of-gartner-s-cool-vendors-in-cloud-services-brokerage</id><updated>2011-05-09T14:15:49-04:00</updated><link href="http://www.matlensilver.com/blog/post/matlen-silver-subsidiary-named-one-of-gartner-s-cool-vendors-in-cloud-services-brokerage" type="text/html"/><content type="html"><![CDATA[<div>Every year Gartner releases their "Cool Vendors in Cloud Services Brokerage" list. &nbsp;Gartner is one of the biggest tech influences in the industry and it is an honor for Matlen Silver's subsidiary, LTech, to have made the short list of 5 companies mentioned in this 2011 report.&nbsp;</div>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Dodd - Frank and Fiduciary Duty - Investment Advisors and Broker/Dealers]]></title><id>http://www.matlensilver.com/blog/post/dodd-frank-and-fiduciary-duty-investment-advisors-and-broker-dealers</id><updated>2011-04-28T14:16:40-04:00</updated><link href="http://www.matlensilver.com/blog/post/dodd-frank-and-fiduciary-duty-investment-advisors-and-broker-dealers" type="text/html"/><content type="html"><![CDATA[<p>The Dodd-Frank law touches nearly every business in financial services.&nbsp; As such, the regulatory environment for the financial services industry as a whole is greatly impacted, yet broker/dealers and investment advisors stand to be especially impacted.&nbsp; The new regulations, once finalized, will force a drastic shift in business practices, regulatory activity and litigation exposure.&nbsp; Compliance will be complex and require leveraging existing systems, rationalizing data, improving transparency, and enhancing reporting to meet the compliance demands while keeping costs in line.</p>
<p>Meeting the compliance hurdles is essential, but also poses opportunities.&nbsp; Firms will have a unique opportunity to not only be in compliance but to enhance business processes out of the work performed.&nbsp; Along with simplifying processes and delivering better information, firms can improve business procedures at the same time.&nbsp; Getting a good grip on information can lead to better decision-making, thus creating true value for organizations.</p>
<p>Earlier this year, the SEC staff&rsquo;s study recommended that the SEC establish a uniform fiduciary standard for broker/dealers and investment advisors when providing investment advice to retail customers.&nbsp; While the study recognizes the distinction between broker/dealers and investment advisors business models it recommends that future rulemaking focus on assisting broker/dealers with complying with the minimum requirements of the uniform fiduciary standard.&nbsp; This leads to enhanced disclosures as facilitated by the SEC.</p>
<p>In addition it highlights principal trading activities and makes recommendations around the harmonization of regulations around advertising, use of solicitors, supervisory requirements, licensing and registration of firms and books and records.&nbsp;</p>
<p>The SEC will determine whether to implement new rules and regulations, which stand to completely alter the way broker-dealers and investment advisers operate:</p>
<ul>
<li>How a universal fiduciary standard applied to both broker-dealers and investment advisers would change the financial landscape</li>
<li>What steps entities must take in preparation for a new standard of care</li>
<li>How the broker-dealer business model will be altered</li>
<li>To what extent investments would need to be monitored &ndash; at the time of the transaction or continuously?</li>
<li>The effects of a universal fiduciary standard on retail and institutional investors</li>
</ul>
<p>Firms in the investment industry will have to undergo a transformation of their business to compete.&nbsp; This includes modifying their business models and other components of their business such as organizational processes, product development and marketing practices in order to remain competitive in the regulatory framework.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[The PA Part of CAPA]]></title><id>http://www.matlensilver.com/blog/post/the-pa-part-of-capa</id><updated>2011-04-07T14:16:58-04:00</updated><link href="http://www.matlensilver.com/blog/post/the-pa-part-of-capa" type="text/html"/><content type="html"><![CDATA[<p>Preventive action is a proactive process to identify improvements rather than a simple reaction (corrective action) to identified potential or known problems. Apart from the review of operational procedures, the preventive action might involve analysis of data, including trend and risk analyses and proficiency-testing results.&nbsp;&nbsp;The focus for preventive actions is to avoid creating deviations (non-conformances), but also commonly includes improvements in efficiency.&nbsp;&nbsp;Many organizations require that when opportunities to improve are identified or if a preventive action is required,&nbsp;<strong>action plans</strong>&nbsp;are developed, implemented and monitored to reduce the likelihood of deviations (non-conformances) and to take advantage of those improvement opportunities. Action plans are the collective organization of: activities to perform, deliverables to provide and dates to complete by.&nbsp;&nbsp;These action plans would be the manner in which preventive action(s) should be implemented.&nbsp;&nbsp;Additionally, a preventive action process will include an effectiveness check to ensure that your efforts are effective in eliminating or reducing occurrence.&nbsp;&nbsp;Effectiveness checks will logically occur after a period of time from when the action plan has been completed.</p>
<p>Speaking from personal experience the preventive action part of a CAPA is, for the majority of the time, is derived from deviations (non-conformances), i.e. known issues.&nbsp;The Quality Unit&rsquo;s that I&rsquo;ve been apart of are mostly in a &lsquo;fire fighting&rsquo; mode; trying to resolve issues, determine product impact, correcting the issue (i.e. bringing the product, area, system, etc back into a state of quality / compliance), and preventing the issue (i.e. implementing change to prevent the known problem from re-occurring).&nbsp;So, with that said, it is a rare occurrence to avoid&nbsp;<span>potential</span>&nbsp;deviations (non-conformances).&nbsp;&nbsp;There is difficulty in developing preventive actions for an issue that hasn&rsquo;t occurred yet, additionally how do you measure and determine, through an effectiveness check, that the lack of deviation occurrence is a result of your CAPA or that your system/process was sufficient to begin with?</p>
<p>If we continue with the mindset that CAPAs are mostly derived from known issues, and if I were to give a general statement around preventive actions compared to corrective actions, I would have to say that preventive action needs to take a different approach then corrective action.&nbsp;&nbsp;Corrective actions are trying to bring your process, system, product, etc back into a state of quality/compliance (i.e. immediate fixes, the here and now).&nbsp;&nbsp;Preventive actions are to implement changes or add / delete processes, steps, reviews, training, etc to prevent the issue from occurring in the future, not only where it has already occurred, but all other areas with similar conditions.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Computer System Validation: Vendor vs. In-House]]></title><id>http://www.matlensilver.com/blog/post/computer-system-validation-vendor-vs-in-house</id><updated>2011-04-05T14:17:31-04:00</updated><link href="http://www.matlensilver.com/blog/post/computer-system-validation-vendor-vs-in-house" type="text/html"/><content type="html"><![CDATA[<p>Validation refers to establishing documented evidence that a process or system, when operated within established parameters, can perform effectively and reproducibly to meet its pre-determined specifications and quality attributes.&nbsp;&nbsp;For the sake of this discussion point, validation will encompass Installation, Operation, and Process Qualification phases.&nbsp;&nbsp;Additionally, this excludes general validation principles that the Food and Drug Administration (FDA) considers to be applicable to the validation of medical device software or the validation of software used to design, develop, or manufacture medical devices.&nbsp;&nbsp;For this guidance please see the following link:&nbsp;&nbsp;<a href="http://www.fda.gov/medicaldevices/deviceregulationandguidance/guidancedocuments/ucm085281.htm" target="_blank">http://www.fda.gov/medicaldevices/deviceregulationandguidance/guidancedocuments/ucm085281.htm</a></p>
<p>There are several pros and cons to utilizing a vendor&rsquo;s validation package for a computer system.&nbsp;&nbsp;The obvious pros stem from the time, money and resources needed to perform validation activities.&nbsp;&nbsp;You&rsquo;ll save on the time it will take to validate the system, while not utilizing company resources that can be used elsewhere.&nbsp;&nbsp;The money you&rsquo;ll save by not validating the system in house may be a mute point as the vendor may absorb this cost into the product itself, however, and despite this, smaller to mid-size companies may see this as a benefit as they might not have the expertise and know how to validate the system, thus having the vendor validate the system would be more efficient.</p>
<p>The cons from having a vendor validate your computer system are highlighted in the following points:</p>
<ul>
<li>Understanding how the computer system is developed and validated provides intimate knowledge that may be needed when the system is to be revised, added to, or integrated with.&nbsp;&nbsp;As the end user of the system this may beneficial for future endeavors.<strong></strong></li>
<li>The validation package provided by the vendor may not cover all aspects required in the company&rsquo;s validation master plan strategy.&nbsp;&nbsp;How are these discrepancies addressed?&nbsp;&nbsp;Which brings me to my next point.<strong></strong></li>
<li>Ultimately, the company will be responsible for defending the validation to regulatory body agencies.&nbsp;&nbsp;At the end of the day, and when it&rsquo;s all said and done, the vendor will eventually move onto other clients / projects.<strong></strong></li>
</ul>
<p>Each of these cons can be mitigated by ensuring that the following occur:</p>
<ul>
<li>A company representative should be in tune with the computer system&rsquo;s development, design and implementation from start to finish.&nbsp;&nbsp;This doesn&rsquo;t necessarily mean for someone to be 100% absorbed into the project, but at least has the understanding of how the system works (i.e. developed) and how it was validated.<strong></strong></li>
<li>I recommend that if a vendor is providing validation activities for a computer system, the company develops an in-house validation report which evaluates the vendor&rsquo;s validation package, drawing conclusions and comparisons regarding the state of the computer system.&nbsp;&nbsp;This will address discrepancies, if any, from the company&rsquo;s validation master plan (VMP) and as the report is scrutinized and final approved by Quality will provide a good document to use for defending the validation to regulatory body agencies.</li>
</ul>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Life Science Leader on "Buttoning Down the Pharma Supply Chain"]]></title><id>http://www.matlensilver.com/blog/post/life-science-leader-on-buttoning-down-the-pharma-supply-chain</id><updated>2011-04-04T14:17:56-04:00</updated><link href="http://www.matlensilver.com/blog/post/life-science-leader-on-buttoning-down-the-pharma-supply-chain" type="text/html"/><content type="html"><![CDATA[<p>The guidance will also establish management responsibilities, requirements for self-inspection, change control procedures, documentation of training and its effectiveness, and enhanced existing regulations regarding defect and problem response.</p>
<p><a href="http://www.lifescienceleader.com/index.php?option=com_jambozine&amp;layout=article&amp;view=page&amp;aid=4180&amp;Itemid=68">Full Article</a></p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Quality-by-Design (QbD)]]></title><id>http://www.matlensilver.com/blog/post/quality-by-design-qbd</id><updated>2011-03-15T14:18:17-04:00</updated><link href="http://www.matlensilver.com/blog/post/quality-by-design-qbd" type="text/html"/><content type="html"><![CDATA[<p>Quality-by-Design is a concept with the belief that quality could be planned, and that most quality crises and problems relate to the way in which quality was planned in the first place.&nbsp;&nbsp;While Quality by Design principles have been used to advance product and process quality in every industry, they have most recently been adopted by the U.S. Food and Drug Administration (FDA) as a vehicle for the transformation of how drugs are discovered, developed, and commercially manufactured.</p>
<p>This FDA initiative is best outlined in its report &ldquo;Pharmaceutical Quality for the 21st Century: A Risk-Based Approach.&rdquo; [1] In the past few years, the Agency has made significant progress in implementing the concepts of "Quality by Design" (QbD) into its processes. The focus of this concept is that quality should be built into a product with a thorough understanding of the product and process by which it is developed and manufactured along with a knowledge of the risks involved in manufacturing the product and how best to mitigate those risks.</p>
<p>The FDA&rsquo;s launch of the (QbD) initiative is the cornerstone for the International Conference on Harmonization (ICH) Q10 Pharmaceutical Quality System guideline. [2] The QbD is a risk-based concept for manufacturing. ICH Q10 guideline specifies the effective quality systems for the pharmaceutical industry, and is designed to be used throughout the life of a product. The guideline is a compilation of known regulations used in the industry.&nbsp;&nbsp;Not intended to replace Good Manufacturing Practices (GMP) the guideline applies to drug substances and drug products and includes biotechnology and biological products.</p>
<p>The ICH Q10 defines the major components of a product&rsquo;s lifecycle as development, tech transfer, manufacturing, and discontinuing product. The objectives of the guideline are to achieve product understanding, establish / maintain a state of quality control, and continual improvement. The Pharmaceutical Quality System consists of four key elements: Process Performance and Product Quality Monitoring system; Corrective Action and Preventive Action (CAPA) system, Change Management (i.e. Change Control) system, and Management Review of Process Performance and Product Quality (Annual Product Reviews).</p>
<p>Sources:</p>
<ol>
<li><a href="http://www.fda.gov/RegulatoryInformation/Guidances/ucm128030.htm" target="_blank">http://www.fda.gov/RegulatoryInformation/Guidances/ucm128030.htm</a></li>
<li><a href="http://www.fda.gov/Drugs/DevelopmentApprovalProcess/Manufacturing/QuestionsandAnswersonCurrentGoodManufacturingPracticescGMPforDrugs/ucm137175.htm" target="_blank">http://www.fda.gov/Drugs/DevelopmentApprovalProcess/Manufacturing/QuestionsandAnswersonCurrentGoodManufacturingPracticescGMPforDrugs/ucm137175.htm</a></li>
</ol>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Challenges Retirement Service Providers and Plan Administrators Face in 2011]]></title><id>http://www.matlensilver.com/blog/post/challenges-retirement-service-providers-and-plan-administrators-face-in-2011</id><updated>2011-02-08T14:18:37-05:00</updated><link href="http://www.matlensilver.com/blog/post/challenges-retirement-service-providers-and-plan-administrators-face-in-2011" type="text/html"/><content type="html"><![CDATA[<p>Retirement service providers and plan Administrators are facing a number of challenges in 2011 as they meet regulatory deadlines.</p>
<p>Under 408(b)(2), effective July 16, 2011, the service provider must disclose in writing to the plan sponsor:</p>
<p>&bull;Services to be provided</p>
<p>&bull;Direct Compensation</p>
<p>&bull;Indirect Compensation</p>
<p>&bull;Compensation among related parties</p>
<p>&bull;Compensation for termination of the arrangement</p>
<p>&bull;Recordkeeping services provided</p>
<p>&nbsp;</p>
<p>Participant fee disclosure kicks in for plans with year ends after November 1, 2011.</p>
<p>&bull;Annual plan administration fee and expenses disclosure and how it will be allocated; revenue sharing, 12(b)-1 fees</p>
<p>&bull;Annual individual plan and investment-related transactions (ie:&nbsp;&nbsp;loan fees, redemption fees)</p>
<p>&bull;Fees through each of the plan&rsquo;s investment options (ie:&nbsp;&nbsp;expense ratio)</p>
<p>&bull;Quarterly disclosures of the fees and expenses actually charged to the participant accounts for administration and transactions</p>
<p>&bull;Investment-related information:&nbsp;&nbsp;name of each designated investment alternative, type or category of investment, performance data, benchmarks, fees and expenses</p>
<p>&bull;Website information</p>
<p>&bull;Comparative format: chart for comparison purposes</p>
<p>&nbsp;</p>
<p>Best Practices for Participant Disclosure:</p>
<p>&bull;Provide summary information</p>
<p>&bull;Easy to read format</p>
<p>&bull;Include examples on how fees impact their accounts</p>
<p>&bull;Include the dollar impact, in addition to percentages</p>
<p>&bull;Highlight that fees should be considered with other factors such as asset class, risk level, investment objectives and historical performance</p>
<p>&bull;Show how these fees compare with the outside world</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Mobile Computing and Social Networking for Financial Services in 2011]]></title><id>http://www.matlensilver.com/blog/post/mobile-computing-and-social-networking-for-financial-services-in-2011</id><updated>2011-01-28T14:18:57-05:00</updated><link href="http://www.matlensilver.com/blog/post/mobile-computing-and-social-networking-for-financial-services-in-2011" type="text/html"/><content type="html"><![CDATA[<p>A wave of disruptive technologies has emerged and evolved, forged by the pressures of a global economic recession. &nbsp;In 2011, these technologies &ndash; cloud services, mobile computing, and social networking &ndash; will mature and become part of the fabric of financial service firms. &nbsp;These intelligent industry transformations are rapidly changing the client experience and providing services right to consumers&rsquo; fingertips.&nbsp; As these continue to be integrated with each other we will see clients interacting and expecting delivery of services in a completely new fashion.</p>
<p>Mobile computing &ndash; on a variety of devices and through a range of new applications &ndash; will continue to explode.&nbsp; Mobile devices, including smartphones and media tablets, will dominate the marketplace.&nbsp; The application environment is restructuring the channels for digital content and service to consumers.</p>
<p>Meanwhile, social business software has gained significant momentum in the enterprise over the past 18 months and this trend is expected to continue.&nbsp; These will be developed for enhanced education, coaching and promotional purposes.&nbsp;</p>
<p>Combining these into service offerings using mobility and social interfaces allows clients to engage an organization at a new level with immediate results.&nbsp; Consumers will expect high-quality delivery of services around the clock.&nbsp; Financial Services firms will need to invest to meet these client demands and as the technology continues to shape the environment.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[The Fiduciary Standard Recommended by the SEC]]></title><id>http://www.matlensilver.com/blog/post/the-fiduciary-standard-recommended-by-the-sec</id><updated>2011-01-24T14:19:32-05:00</updated><link href="http://www.matlensilver.com/blog/post/the-fiduciary-standard-recommended-by-the-sec" type="text/html"/><content type="html"><![CDATA[<div>The latest recommendation from the SEC came on Friday, 1/21/11, and encourages SEC commissioners to impose universal fiduciary duty across the industry, similar to the one that currently applies to investment advisors.&nbsp; Presently, broker-dealers must only meet a suitability standard when providing personalized advice about securities.&nbsp; But now the SEC staff would like to alter that to a new standard requiring brokers to act as fiduciaries putting their clients' best interests ahead of their own.</div>
<div><br />The report states that universal fiduciary duty is needed because investors are unaware that investment advisors and broker-dealers operate under different standards.&nbsp; It also notes that with one similar rule would increase investor protection from various investment advice providers.&nbsp; To accomplish that, the SEC staff, recommends that the Commission exercise its rulemaking authority under Dodd-Frank Act Section 913(g), to promulgate rules to provide that: &ldquo;The standard of conduct for all brokers, dealers, and investment advisers, when providing personalized investment advice about securities to retail customers (and such other customers as the Commission may by rule provide), shall be to act in the best interest of the customer without regard to the financial or other interest of the broker, dealer, or investment adviser providing the advice.&rdquo;</div>
<p>Still, it remains to be seen how the universal implementation of a fiduciary standard would alter the landscape of the advice business, the timing of the implementation and the impact on clients and their investments.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Interesting Cloud solution by Amazon AWS]]></title><id>http://www.matlensilver.com/blog/post/interesting-cloud-solution-by-amazon-aws</id><updated>2011-01-19T14:19:56-05:00</updated><link href="http://www.matlensilver.com/blog/post/interesting-cloud-solution-by-amazon-aws" type="text/html"/><content type="html"><![CDATA[Visit&nbsp;<a style="color: #7799bb;" href="http://aws.amazon.com/elasticbeanstalk/" target="_blank">http://aws.amazon.com/elasticbeanstalk/</a>&nbsp;to learn more.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[How Can Advisors Gather Share from Middle-Aged (and Younger) Wealthy?]]></title><id>http://www.matlensilver.com/blog/post/how-can-advisors-gather-share-from-middle-aged-and-younger-wealthy</id><updated>2011-01-11T14:20:15-05:00</updated><link href="http://www.matlensilver.com/blog/post/how-can-advisors-gather-share-from-middle-aged-and-younger-wealthy" type="text/html"/><content type="html"><![CDATA[<h4><span style="font-weight: normal;">How Can Advisors Gather Share from Middle-Aged (and Younger) Wealthy. . . this high-net-worth, under-50 group of investors is an $18.6 billion revenue opportunity for financial services firms. And the key to attracting - and keeping - these clients is technology.</span></h4>
<p><span style="font-weight: normal;">Read more at:&nbsp;</span><a style="color: #406480;" href="http://www.financial-planning.com/news/cisco-wealth-under-50s-banks-2670847-1.html" target="_blank">http://www.financial-planning.com/news/cisco-wealth-under-50s-banks-2670847-1.html</a></p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[The Fiduciary Standard]]></title><id>http://www.matlensilver.com/blog/post/the-fiduciary-standard</id><updated>2011-01-07T14:20:30-05:00</updated><link href="http://www.matlensilver.com/blog/post/the-fiduciary-standard" type="text/html"/><content type="html"><![CDATA[<p>The fiduciary standard is the one thing that is more likely than any other to affect the largest number of investors and advisors.&nbsp; The SEC is considering extension of fiduciary duty to brokers who also provide advice to investors.&nbsp; The SEC will present to Congress this month.&nbsp; Then they may adopt rules to address any gaps in the regulation of brokers and investment advisors.&nbsp; Their decision will alter the landscape for all advisors regarding compliance, ethics, knowledge, compensation, practices and marketing.&nbsp; A couple of questions remain open:</p>
<p>Will the fiduciary standard be extended to all who provide advice to investors?</p>
<p>How will titles, advisor education/licenses, best practices change?</p>
<p>How will advisor training be altered, checks and balances be affected and disclosures change?</p>
<p>The answers will come to light as we continue through 2011.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Benefits of Quality Systems]]></title><id>http://www.matlensilver.com/blog/post/benefits-of-quality-systems</id><updated>2010-12-21T14:21:01-05:00</updated><link href="http://www.matlensilver.com/blog/post/benefits-of-quality-systems" type="text/html"/><content type="html"><![CDATA[<p>There are many benefits in having electronic quality system(s) in place, but none more prevalent than the timeliness of data retrieval during a regulatory body inspection, such as those performed by the Food and Drug Administration (FDA) or a European Union (EU) agency.&nbsp;&nbsp;It is during those periods of time that you can take great comfort in knowing that your data is consistent, integral, and able to be listed by the push of a couple of buttons.</p>
<p>Often, regulatory body agency inspectors will request a list of deviations (non-conformances), corrective / preventive actions (CAPA), and/or change controls (change management).&nbsp;&nbsp;These lists are what represent, or at least are one of the doorways to, the control over your product / service&rsquo;s quality.&nbsp;&nbsp;These lists may need to be narrowed down to a specific department, building, room, type and even back to a certain time point.&nbsp;&nbsp;As an appropriately developed electronic quality system should capture this type of information, it is rather easy to extract this data from the system, usually by a series or combination of sorts and filters.</p>
<p>Ultimately, the amount of detailed information captured within an electronic quality system is entirely up to the company utilizing that system.&nbsp;&nbsp;The better the information going into the system is organized, the better, and easier, it is to extract that data.&nbsp;&nbsp;A determining factor for the information going into the system is how well that system has been developed, implemented and trained on.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Financial Services Future Trends]]></title><id>http://www.matlensilver.com/blog/post/financial-services-future-trends</id><updated>2010-12-20T14:21:20-05:00</updated><link href="http://www.matlensilver.com/blog/post/financial-services-future-trends" type="text/html"/><content type="html"><![CDATA[We anticipate a number of key trends as we move beyond this year and into next.&nbsp; Retirement income will come into focus again, after being side-lined by economic and market conditions over the past couple of years.&nbsp; Baby boomers entering retirement will be seeking advice around how to sustain income over the course of retirement.&nbsp; They will be turning to their trusted advisor for ways to accomplish this.&nbsp;&nbsp;<br /><br />Wealth management will continue to expand beyond the traditional arenas of wirehouse and RIAs and move further into banks, insurance companies and new avenues including accountants, lawyers and more.&nbsp; In order to capture more of the clients' wallet, wealth management needs to be an area of focus.&nbsp; Opportunities here abound as clients will seek solutions around distributing wealth, estate planning, trust services, etc.<br /><br />Automation will remain critical to profitability, productivity and the ability of firms to serve clients as the trusted advisor.&nbsp; This means increased client communication and online self-service tools will strengthen relationships between advisors and their clients.<br /><br />Regulatory requirements lead to enhanced client information and also translates into advisor education and communications being highly important as clients turn to their advisors to interpret and guide them through the maze.<br />]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Donation to Wikipedia.org]]></title><id>http://www.matlensilver.com/blog/post/donation-to-wikipedia-org</id><updated>2010-12-14T14:21:46-05:00</updated><link href="http://www.matlensilver.com/blog/post/donation-to-wikipedia-org" type="text/html"/><content type="html"><![CDATA[Matlen Silver has made a donation to Wikipedia.org. &nbsp;Wikipedia has proven to be a very valuable tool that has been used for research and training throughout various levels at Matlen Silver.<br />]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Why the Pen / Paper Quality Systems of the Pharmaceutical Industry Should be Laid to Rest]]></title><id>http://www.matlensilver.com/blog/post/why-the-pen-paper-quality-systems-of-the-pharmaceutical-industry-should-be-laid-to-rest</id><updated>2010-12-13T14:21:57-05:00</updated><link href="http://www.matlensilver.com/blog/post/why-the-pen-paper-quality-systems-of-the-pharmaceutical-industry-should-be-laid-to-rest" type="text/html"/><content type="html"><![CDATA[<p>In today&rsquo;s society, with the almost countless number of software applications for quality systems, it is foolish for any company serious about compliance to industry regulations or achieving quality within their processes/products to continue to use the pen / paper systems of old.&nbsp;&nbsp;This is especially true when small to medium businesses, and even the larger companies within the industry, can option to implement electronic quality systems in a phased approach or holistically.</p>
<p>Electronic quality systems provide a more cost effective platform to store, manage and retrieve data and records than a pen / paper system could ever accomplish.&nbsp;&nbsp;This applies to all applications utilized in the pharmaceutical industry, ranging from deviation investigation (non-conformances), corrective actions / preventive actions (CAPA), change control (change management), internal and external audits, and the list goes on and on.</p>
<p>The best benefit seen that electronic quality systems have over pen/paper is the ability to interface all of the individual applications into one comprehensive, compliant and efficient quality management system.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Will UMAs Replace SMAs?]]></title><id>http://www.matlensilver.com/blog/post/will-umas-replace-smas</id><updated>2010-12-07T14:22:27-05:00</updated><link href="http://www.matlensilver.com/blog/post/will-umas-replace-smas" type="text/html"/><content type="html"><![CDATA[Within the wealth industry is the debate over whether unified managed accounts (UMAs) are going to replace separately managed accounts (SMAs).<span>&nbsp;&nbsp;</span>We believe that is not the correct debate.<span>&nbsp;&nbsp;</span>Rather we take the position that clients do not buy a particular product.&nbsp;&nbsp;Clients &ldquo;bucket&rdquo; their monies into goals (ie:<span>&nbsp;&nbsp;</span>education, retirement, etc.).<span>&nbsp;&nbsp;</span>These buckets will then be managed in either a discretionary or non-discretionary format, either the client wants to do it themselves or the advisor (or headquarters) will manage the assets.<span>&nbsp;&nbsp;</span>We take the position that products will revolve around discretionary or non-discretionary as that is the discussion point for the advisor with the client.<span>&nbsp;</span>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[What Investors Should Focus On]]></title><id>http://www.matlensilver.com/blog/post/what-investors-should-focus-on</id><updated>2010-12-07T14:22:13-05:00</updated><link href="http://www.matlensilver.com/blog/post/what-investors-should-focus-on" type="text/html"/><content type="html"><![CDATA[Investors should focus on capturing high yielding investments, protect portfolios against inflation and diversify assets to cope with an expected uncertain global economic outlook, according to the recently release Merrill Lynch Wealth Management report.&nbsp; This fits nicely in with today's environment where investors are seeking higher yields on fixed income securities and are just not finding it and protecting portfolios especially as baby boomers enter retirement.&nbsp; As more investors become focused on distribution of their assets these items will be high on the agenda when they discuss their portfolios with their advisors.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Coping With an Expected Uncertain Global Economic Outlook]]></title><id>http://www.matlensilver.com/blog/post/coping-with-an-expected-uncertain-global-economic-outlook</id><updated>2010-12-06T14:26:25-05:00</updated><link href="http://www.matlensilver.com/blog/post/coping-with-an-expected-uncertain-global-economic-outlook" type="text/html"/><content type="html"><![CDATA[Investors should focus on capturing high yielding investments, protect portfolios against inflation and diversify assets to cope with an expected uncertain global economic outlook, according to the recently release Merrill Lynch Wealth Management report.&nbsp; This fits nicely in with today's environment where investors are seeking higher yields on fixed income securities and are just not finding it and protecting portfolios especially as baby boomers enter retirement.&nbsp; As more investors become focused on distribution of their assets these items will be high on the agenda when they discuss their portfolios with their advisors.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Wealth Management - More Than Just Managed Money]]></title><id>http://www.matlensilver.com/blog/post/wealth-management-more-than-just-managed-money</id><updated>2010-12-01T14:26:11-05:00</updated><link href="http://www.matlensilver.com/blog/post/wealth-management-more-than-just-managed-money" type="text/html"/><content type="html"><![CDATA[Our team held a business meeting with a firm that takes the stand that wealth management means more than just managed money - and that is exactly the point!&nbsp; Wealth management does not revolve around a particular product, sales approach or investment vehicle.&nbsp; Rather advisors should and do build their business around meeting the needs and objectives of their clients.&nbsp; And that means a variety of tools and offerings.&nbsp; The wealth industry is focused on gaining the client's full share of wallet and that can only be done by engaging with clients around meeting their goals and providing the solutions to get them there.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Latest Moves in the Wealth Management Industry]]></title><id>http://www.matlensilver.com/blog/post/latest-moves-in-the-wealth-management-industry</id><updated>2010-11-29T14:25:52-05:00</updated><link href="http://www.matlensilver.com/blog/post/latest-moves-in-the-wealth-management-industry" type="text/html"/><content type="html"><![CDATA[The wealth management industry continues to evolve as many players have entered the field including banks, trust companies and insurance firms.&nbsp; The latest move has been made by the investment management firms themselves, typically thougth of as the "manufacturer" of investment products, and not the "distributor" of offerings.&nbsp; These firms are now setting themselves up as both the "manufacturer" and "distributor" of solutions for wealthy individuals.&nbsp; Why are firms now moving in this direction.&nbsp; Well, for a few reasons:&nbsp; 1) the firms can be viewed as a wealth firm providing a full package of services, 2) proprietary investment vehicles may be part of the solution making deeper in-roads for their own investment arm and 3) revenues that may be higher than through third-party distribution.&nbsp; We'll keep on eye out as these trends continue to develop and alter the face of wealth management.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Life Science Leader finds "Trends in FDA Violations"]]></title><id>http://www.matlensilver.com/blog/post/life-science-leader-finds-trends-in-fda-violations</id><updated>2010-11-11T14:25:38-05:00</updated><link href="http://www.matlensilver.com/blog/post/life-science-leader-finds-trends-in-fda-violations" type="text/html"/><content type="html"><![CDATA[<p>With the recent increase of FDA investigators has come an increase in inspections as well as an alarming number of new and repeat violations.</p>
<p><a href="http://www.lifescienceleader.com/index.php?option=com_jambozine&amp;layout=article&amp;view=page&amp;aid=4077&amp;Itemid=56">FULL ARTICLE</a></p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[A Microsoft sponsored study shows that "Cloud Computing for Business Uses Less Energy"]]></title><id>http://www.matlensilver.com/blog/post/a-microsoft-sponsored-study-shows-that-cloud-computing-for-business-uses-less-energy</id><updated>2010-11-11T14:25:22-05:00</updated><link href="http://www.matlensilver.com/blog/post/a-microsoft-sponsored-study-shows-that-cloud-computing-for-business-uses-less-energy" type="text/html"/><content type="html"><![CDATA[<a href="http://news.cnet.com/8301-11128_3-20022227-54.html" target="_self">FULL ARTICLE</a>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[In a Recent Press Release, "Gartner Identifies the Top 10 Strategic Technologies for 2011"]]></title><id>http://www.matlensilver.com/blog/post/in-a-recent-press-release-gartner-identifies-the-top-10-strategic-technologies-for-2011</id><updated>2010-10-27T16:47:18-04:00</updated><link href="http://www.matlensilver.com/blog/post/in-a-recent-press-release-gartner-identifies-the-top-10-strategic-technologies-for-2011" type="text/html"/><content type="html"><![CDATA[<p>Existing and emerging technologies are identified which possess the potential to have a significant impact in the next 3 years.</p>
<p><a href="http://www.gartner.com/it/page.jsp?id=1454221" target="_blank">FULL ARTICLE</a></p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[According to GARTNER, 'Cloud computing represents 10 percent of external IT spend']]></title><id>http://www.matlensilver.com/blog/post/according-to-gartner-cloud-computing-represents-10-percent-of-external-it-spend</id><updated>2010-09-28T14:25:10-04:00</updated><link href="http://www.matlensilver.com/blog/post/according-to-gartner-cloud-computing-represents-10-percent-of-external-it-spend" type="text/html"/><content type="html"><![CDATA[<p>Companies spend around 10.2 percent of their budget for external IT services on cloud computing, according to a new Gartner survey.</p>
<p><a href="http://www.computerworlduk.com/news/cloud-computing/3240597/gartner-cloud-computing-represents-10-percent-of-external-it-spend/" target="_blank">FULL ARTICLE</a></p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[CNET News Reports, 'IT job seekers tapping into social media']]></title><id>http://www.matlensilver.com/blog/post/cnet-news-reports-it-job-seekers-tapping-into-social-media</id><updated>2010-09-08T14:24:58-04:00</updated><link href="http://www.matlensilver.com/blog/post/cnet-news-reports-it-job-seekers-tapping-into-social-media" type="text/html"/><summary><![CDATA[Like a lot of job seekers, IT pros are using social media sites to network and market themselves. But many are concerned about content on their profiles hurting their job searches.  Read more: http://news.cnet.com/8301-1001_3-20015818-92.html?part=rss&sub]]></summary><content type="html"><![CDATA[<a href="http://news.cnet.com/8301-1001_3-20015818-92.html?part=rss&amp;subj=news&amp;tag=2547-1_3-0-20" target="_blank">FULL ARTICLE</a>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Matlen Silver's Subsidiary LTech Launches CloudManage.com]]></title><id>http://www.matlensilver.com/blog/post/matlen-silver-s-subsidiary-ltech-launches-cloudmanage-com</id><updated>2010-08-31T14:24:48-04:00</updated><link href="http://www.matlensilver.com/blog/post/matlen-silver-s-subsidiary-ltech-launches-cloudmanage-com" type="text/html"/><summary><![CDATA[Want to turn Amazon Web Services into a full managed services provider, with all of their benefits in a 24x7 managed model?]]></summary><content type="html"><![CDATA[Link to <a href="http://www.cloudmanage.com/" target="_blank">CloudManage.com</a>.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Matlen Silver Expanding Accounts into the Greater Philadelphia Market]]></title><id>http://www.matlensilver.com/blog/post/matlen-silver-expanding-accounts-into-the-greater-philadelphia-market</id><updated>2010-08-19T14:24:35-04:00</updated><link href="http://www.matlensilver.com/blog/post/matlen-silver-expanding-accounts-into-the-greater-philadelphia-market" type="text/html"/><content type="html"><![CDATA[Matlen Silver has had an aggressive effort in place to expand into the Philadelphia market and opened two new accounts this week inside the Philadelphia market.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Matlen Silver Expands its Solution Sales Staff]]></title><id>http://www.matlensilver.com/blog/post/matlen-silver-expands-its-solution-sales-staff</id><updated>2010-08-16T14:24:25-04:00</updated><link href="http://www.matlensilver.com/blog/post/matlen-silver-expands-its-solution-sales-staff" type="text/html"/><summary><![CDATA[Matlen Silver has hired Jeffrey Schott to focus on selling Matlen Silver's IT Business & Solutions into Enterprise and Mid-Market Accounts nationally.]]></summary><content type="html"><![CDATA[Access Jeff's Profile on <a href="http://www.linkedin.com/profile/view?id=3849627&amp;authType=NAME_SEARCH&amp;authToken=ezTX&amp;locale=en_US&amp;srchid=c0cb42c9-fae3-49ea-8dea-a5147925fa18-0&amp;srchindex=1&amp;srchtotal=38&amp;pvs=ps&amp;goback=%2Efps_jeff+schott_*1_*1_*1_*1_*1_*1_*51_*1_Y_*1_*1_*1_false_1_R_true_G%2CN%2CI%2CCC%2CPC%2CED%2CL%2CFG%2CTE%2CFA%2CSE%2CP%2CCS%2CF%2CDR_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2" target="_blank">LinkedIn</a>.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Matlen Silver Expands its Enterprise Account Sales Efforts]]></title><id>http://www.matlensilver.com/blog/post/matlen-silver-expands-its-enterprise-account-sales-efforts</id><updated>2010-08-09T14:24:10-04:00</updated><link href="http://www.matlensilver.com/blog/post/matlen-silver-expands-its-enterprise-account-sales-efforts" type="text/html"/><summary><![CDATA[Matlen Silver has hired Ann Ryan to focus on selling Matlen Silver's IT Staffing Solutions into large Enterprise Accounts nationally.]]></summary><content type="html"><![CDATA[Access Ann's Profile on <a href="http://www.linkedin.com/ppl/webprofile?vmi=&amp;id=3735394&amp;pvs=pp&amp;authToken=sjcA&amp;authType=name&amp;locale=en_US&amp;trk=ppro_viewmore&amp;lnk=vw_pprofile" target="_blank">LinkedIn</a>.]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[CloudSwitch & LTech Deliver One-Click Migration of Enterprise Applications to the Amazon Cloud]]></title><id>http://www.matlensilver.com/blog/post/cloudswitch-ltech-deliver-one-click-migration-of-enterprise-applications-to-the-amazon-cloud</id><updated>2010-06-24T14:23:52-04:00</updated><link href="http://www.matlensilver.com/blog/post/cloudswitch-ltech-deliver-one-click-migration-of-enterprise-applications-to-the-amazon-cloud" type="text/html"/><content type="html"><![CDATA[<p>SAN FRANCISCO, CA&ndash;(Marketwire - June 24, 2010) - <strong>Structure 2010 &mdash; </strong>CloudSwitch, Inc. and LTech today announced a partnership to enable enterprises to move to the Amazon EC2 cloud simply and securely. LTech delivers a suite of services and tools for enterprise cloud deployments, working with industry-leading cloud service providers and technology partners. CloudSwitch&rsquo;s innovative software bridges the enterprise data center with cloud computing services, extending enterprise security and control into the cloud. With CloudSwitch, existing applications can be moved to the cloud with point-and-click simplicity and no modifications, remaining tightly integrated with enterprise data center tools and policies.</p>
<p>&ldquo;Enterprise customers are looking for a complete solution, from when they architect their cloud strategies through deployment and ongoing management,&rdquo; said John McEleney, CEO at CloudSwitch. &ldquo;We are excited to partner with LTech and Amazon to deploy joint customers&rsquo; multi-tiered applications in the EC2 cloud for unlimited scaling, agility and pay-as-you-go pricing. The market has clearly signaled the need for easy, secure integration between corporate data centers and the cloud.&rdquo;</p>
<p>&ldquo;LTech has always been focused on connecting businesses to the cloud, and I see CloudSwitch as the answer for enterprises who want to move their applications and infrastructure to Amazon&rsquo;s EC2 cloud quickly and securely,&rdquo; said Michael DeSilver, SVP of Cloud Services at LTech. &ldquo;CloudSwitch should be an integral part of any company&rsquo;s overall cloud strategy and I&rsquo;m proud to say we&rsquo;re their partner.&rdquo;&nbsp;</p>
<p>As of today, the CloudSwitch Enterprise commercial version is generally available for download at <a href="http://www.cloudswitch.com/">www.cloudswitch.com</a>. In addition, the free CloudSwitch Explorer version is available for developers and IT professionals who want to explore the cloud with no risk. Both the Explorer and Enterprise versions target the EC2 cloud and are built on CloudSwitch&rsquo;s patent-pending Cloud Isolation Technology&trade; that secures all data and communications end-to-end and automatically maps applications into the target cloud. Once the CloudSwitch software appliance has been deployed in a virtualized environment, the customer can select Windows and Linux applications and run them in the cloud easily and securely, with no engineering efforts. CloudSwitch eliminates the changes to applications, networking and management tools that were previously required to use the cloud, and protects customers from cloud lock-in. To learn more about CloudSwitch products, please visit <a href="http://www.cloudswitch.com/">www.cloudswitch.com</a> or call (866) 578-6127.</p>
<p><strong>About CloudSwitch</strong><br /> CloudSwitch delivers the enterprise gateway to the cloud. CloudSwitch&rsquo;s innovative software appliance enables enterprises to run their existing applications in the right cloud computing environment &mdash; securely, simply and without changes. With CloudSwitch, applications remain tightly integrated with enterprise data center tools and policies, and can be moved easily between different cloud environments and back into the data center based on the requirements of the business. Backed by Matrix Partners, Atlas Ventures and Commonwealth Capital Ventures, CloudSwitch is based in Burlington, MA and is led by seasoned entrepreneurs from BMC, EMC, Netezza, RSA, SolidWorks and Sun Microsystems. For more information about CloudSwitch, please visit us at&nbsp;<a href="http://www.cloudswitch.com/">www.cloudswitch.com</a> and follow us on Twitter at <a href="http://www.twitter.com/cloudswitchcom">www.twitter.com/cloudswitchcom</a>.</p>
<p><strong>About LTech</strong><br /> Founded in 2001, LTech is a leading provider of products and services for enterprise cloud computing. Its cloud enablement products include CloudMove, LTech Power Panel for Google Apps and LTech Single Sign-On for Google Apps. LTech&rsquo;s CloudManage offering helps enterprises leverage the cloud by providing implementation, configuration and 24&times;7 managed support services. LTech has successfully completed hundreds of cloud deployments and helped develop best-practices for adopting and successfully scaling cloud computing programs for large-scale customers in business, government and education.</p>
<p>LTech is a wholly owned subsidiary of The Matlen Silver Group, Inc.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[LTech selected as AlwaysOn East Top 100 Winner for cloud and Infrastructure]]></title><id>http://www.matlensilver.com/blog/post/ltech-selected-as-alwayson-east-top-100-winner-for-cloud-and-infrastructure</id><updated>2010-06-21T14:23:41-04:00</updated><link href="http://www.matlensilver.com/blog/post/ltech-selected-as-alwayson-east-top-100-winner-for-cloud-and-infrastructure" type="text/html"/><content type="html"><![CDATA[<p>LTech is honored to have been chosen by AlwaysOn as one of the AlwaysOn East Top 100 winners in the cloud and Infrastructure category. The AOE100 represent the top emerging companies from the East Coast that are demonstrating significant market traction and pursuing game-changing technologies in cloud computing and SaaS, digital media, and greentech.</p>
<p>The winners of the AOE100 will be officially honored at <a href="http://www.aonetwork.com/AOEvents/Purchase-Tickets">Venture Summit East</a>, which will be held at the Harvard Business School on June 21st.</p>
<p>LTech is a wholly owned subsidiary of The Matlen Silver Group, Inc.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[LTech at the Google I/O Sandbox]]></title><id>http://www.matlensilver.com/blog/post/ltech-at-the-google-i-o-sandbox</id><updated>2010-05-19T14:23:31-04:00</updated><link href="http://www.matlensilver.com/blog/post/ltech-at-the-google-i-o-sandbox" type="text/html"/><content type="html"><![CDATA[<p>Come visit us at the <a href="http://code.google.com/events/io/2010/sandbox.html">Google I/O Sandbox</a>. &nbsp;We&rsquo;ll be announcing a new product later today, and showcasing our cloud products and services for Google Apps and App Engine.</p>
<ul>
<li><a href="http://www.ltech.com/google-apps/products/power-panel">Power Panel for Google Apps</a> - The #1 User Lifecycle Management tool for Google Apps</li>
<li><a href="http://www.ltech.com/google-apps/products/google-docs-backup">Google Docs Backup</a> - Backup your Google Docs to local storage and Amazon S3</li>
<li><a href="http://www.ltech.com/google-apps/products/single-sign-on">Single Sign On for Google Apps</a> - Secure Google Apps to your ActiveDirectory / LDAP directory.</li>
<li>NEW PRODUCT LAUNCH! &nbsp;Our I/O friends will get a private invite to our new beta product and swag like t-shirts and rubber-band rockets to celebrate the launch of our new product. &nbsp;More details to follow!</li>
</ul>
<p>In addition to meeting our CTO, lead developers and marketing crew, participants in the Google I/O SCVNGR hunt can get valuable points at our booth.</p>
<p>LTech is a wholly owned subsidiary of The Matlen Silver Group, &nbsp;Inc.</p>
<br />]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[Tungle Corp. Announces Partnership with Cloud Leader and Google Enterprise Partner LTech]]></title><id>http://www.matlensilver.com/blog/post/tungle-corp-announces-partnership-with-cloud-leader-and-google-enterprise-partner-ltech</id><updated>2010-03-31T14:23:17-04:00</updated><link href="http://www.matlensilver.com/blog/post/tungle-corp-announces-partnership-with-cloud-leader-and-google-enterprise-partner-ltech" type="text/html"/><content type="html"><![CDATA[<p><strong>LTech to offer Tungle.me Online Scheduling Application as part of its growing cloud computing solutions</strong></p>
<p><strong>Montreal, Canada, March 31, 2010</strong> &ndash; Tungle Corp., the company that is revolutionizing the online scheduling industry, today announced a strategic partnership with leading enterprise cloud computing and Google Enterprise Partner <a href="http://www.ltech.com/">LTech</a>. Through the partnership, LTech will offer the <a href="http://www.tungle.com/">Tungle.me</a> online meeting scheduling application to its clients as an integral part of the LTech cloud migration services and tools.</p>
<p>LTech helps organizations successfully migrate, integrate and operate cloud computing programs as a means of achieving strategic business goals. It offers a range of services and tools to a growing and diverse set of clients - from start-ups to Fortune 500 companies - making LTech a trusted name in enterprise-class cloud computing solutions.</p>
<p>&ldquo;This product partnership is a natural addition to LTech&rsquo;s range of services and tools and will offer tremendous value to its clients,&rdquo; said Marc Gingras, chief executive officer and founder of Tungle Corp. &ldquo;We are excited to be working with a first-class company like LTech and believe the partnership will facilitate our growth into the enterprise cloud market segment.&rdquo;</p>
<p><a href="http://www.tungle.com/">Tungle.me</a> <a href="http://tungle.me/Home/Testimonials.htm">makes it easy</a> for people to schedule meetings across organizations, calendar systems and time zones by eliminating costly double-bookings and the endless back-and-forth often associated with finding a mutually convenient time to meet. As a result, Tungle.me drastically <a href="http://blog.tungle.com/tungleblog/canada_rocks/">improves productivity and efficiency</a>.</p>
<p>&ldquo;As a provider of enterprise cloud services and tools we are constantly on the lookout for complementary product partners that will help enhance the value we deliver to our clients,&rdquo; said Ed Laczynski, founder and CTO of LTech. &ldquo;The Tungle.me scheduling application is a practical and user-friendly addition to our existing range of tools and services.&rdquo;</p>
<p>About LTech</p>
<p>Founded in 2001, LTech is a leading provider of products and services for enterprise cloud computing. Its cloud enablement products include LTech Google Docs Backup, LTech Power Panel for Google Apps and LTech Single Sign-On for Google Apps. LTech also helps enterprises leverage the cloud by providing implementation, configuration and support services. As an early Google Enterprise Partner&trade;, LTech has successfully completed dozens of Google Apps deployments and helped develop best-practices for adopting and successfully scaling cloud computing programs for large-scale customers in business, government and education. LTech is a subsidiary of the The Matlen Silver Group Inc. For more information on LTech and its services please visit <a href="http://www.ltech.com/"><strong>www.ltech.com</strong></a>, or call 866-583-2473</p>
<p>About Tungle</p>
<p>Tungle Corp.&rsquo;s <a href="http://www.tungle.me/">Tungle.me</a> makes scheduling meetings easy&ndash;across organizations, calendar systems and time zones&ndash;by eliminating the multiple emails, phone calls and double-bookings that typically come with finding a time to meet. Tungle.me synchronizes with leading online calendar systems including Outlook, Google Calendar, Apple iCal, Entourage for Mac, and Lotus Notes (Beta), and does not require visitors to sign in or register to schedule meetings. Tungle.me supports scheduling meetings on-the-go with <a href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/browserRedirect?url=itms%253A%252F%252Fitunes.apple.com%252FWebObjects%252FMZStore.woa%252Fwa%252FviewSoftware%253Fid%253D330693582%2526mt%253D8">Tungle.me for iPhone</a>, which is available for <span style="text-decoration: underline;">free download in the App Store</span>.</p>
<p>Founded in 2006, the Montreal-based company is venture-backed by investors Commonwealth Capital Ventures, JLA Ventures and Desjardins Venture Capital.</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[LTech Adds Power Panel and Google Docs Backup to Google Apps Marketplace]]></title><id>http://www.matlensilver.com/blog/post/ltech-adds-power-panel-and-google-docs-backup-to-google-apps-marketplace</id><updated>2010-03-10T14:22:55-05:00</updated><link href="http://www.matlensilver.com/blog/post/ltech-adds-power-panel-and-google-docs-backup-to-google-apps-marketplace" type="text/html"/><content type="html"><![CDATA[<p>BRIDGEWATER, NJ &ndash; March 10, 2010 &ndash; LTech, (<a href="http://www.ltech.com/">www.ltech.com</a>), a leader in enterprise cloud computing products and services, today announced it has added the LTech Power Panel for Google Apps and LTech Google Docs Backup&nbsp;to the Google Apps Marketplace&trade;, Google&rsquo;s recently launched online storefront for Google Apps&trade; products and services. Power Panel provides advanced IT management and end-user capabilities for Google Apps, and LTech Google Docs Backup is a downloadable tool for improved backup, archiving and management of Google Docs&trade;.</p>
<p>&ldquo;LTech is committed to bringing the power of enterpise cloud computing to a broader range of customers,&rdquo; said Ed Laczynski, founder and CTO of LTech. &ldquo;By adding Power Panel and Google Docs Backup to the Google Apps Marketplace we have made it extremely easy for organizations to purchase and integrate our products into the Google Apps platform.&rdquo;&nbsp;</p>
<p>LTech Power Panel for Google Apps is a suite of tools and most-often-requested utilities that provide security, simplify management tasks and allow business users to access data more efficiently. Features of Power Panel include role-based security, Shared Contacts Search, user life cycle management and an integration framework for CRM and enterprise data. LTech Google Docs Backup tool provides additional backup capabilities for Google Docs users by facilitating the download of documents to a local directory, network drive or Amazon S3 for a single user or entire Google Apps domain.</p>
<p>&ldquo;We are very excited to bring Power Panel and Google Docs Backup into the Google Apps Marketplace,&rdquo; said Scott McMullan, Google Apps Partner Lead for Google Enterprise. &ldquo;Through the Google Apps Marketplace, software vendors like LTech are helping us build a rich ecosystem of integrated apps that work seamlessly with Google Apps, allowing IT administrators to leverage the benefits of cloud computing and extend Google Apps to meet more of their business needs. We are happy to offer Power Panel and Google Docs Backup to the millions of Google Apps users who have embraced the cloud.:&nbsp;</p>
<p>The Google Apps Marketplace makes it easy for more than 2 million Google Apps customers to discover, purchase and deploy integrated business applications and related professional services. By integrating with user account and application data stored in Google Apps, these cloud applications provide a simpler user experience, increase business efficiency, and reduce administrative overhead. To learn more, visit (<a href="http://www.google.com/appsmarketplace">www.google.com/appsmarketplace</a>).</p>
<p>Google Apps brings simple, powerful communication and collaboration tools to organizations. With Google Apps, users can use applications such as Gmail&trade; webmail service, Google Talk&trade; instant messaging service, Google Calendar&trade; calendaring service, Google Docs&trade; program, Google Sites&trade; web application, and Google Video&trade; for business on their own domain to work together more effectively.&nbsp; Best of all, it&rsquo;s all hosted by Google, so there&rsquo;s no hardware or software to download, install or maintain.</p>
<p><span style="text-decoration: underline;">About LTech</span></p>
<p>Founded in 2001, LTech is a leading provider of products and services for enterprise cloud computing. Its cloud enablement products include LTech Google Docs Backup, LTech Power Panel for Google Apps and LTech Single Sign-On for Google Apps. LTech also helps enterprises leverage the cloud by providing implementation, configuration and support services. As an early Google Enterprise Partner&trade;, LTech has successfully completed dozens of Google Apps deployments and helped develop best-practices for adopting and successfully scaling cloud computing programs for large-scale customers in business, government and education. LTech merged with The Matlen Silver Group Inc., one of the leading IT solutions companies for the Fortune 500, in January of 2009. For more information on LTech and its services please visit <a href="http://www.ltech.com/">www.ltech.com</a>, or call 866-583-2473.</p>
<p><br /> Google, Google Apps Marketplace, Google Apps, Gmail, Google Talk, Google Calendar, Google Docs, Google Sites, and Google Video are trademarks of Google Inc.&nbsp;</p>]]></content><author><name>Matlen Silver</name></author></entry><entry><title><![CDATA[LTech Introduces New LTech Single Sign-On for Google Apps, an Enterprise Cloud Security Product]]></title><id>http://www.matlensilver.com/blog/post/ltech-introduces-new-ltech-single-sign-on-for-google-apps-an-enterprise-cloud-security-product</id><updated>2009-11-16T14:22:40-05:00</updated><link href="http://www.matlensilver.com/blog/post/ltech-introduces-new-ltech-single-sign-on-for-google-apps-an-enterprise-cloud-security-product" type="text/html"/><content type="html"><![CDATA[<p><em>New tool integrates with enterprise directories to enhance security and usability for IT and end-users</em></p>
<p>BRIDGEWATER, NJ &ndash; Nov. 16, 2009 &ndash; LTech (www.ltech.com), a leader in enterprise cloud computing products and services, today introduced LTech Single Sign-On for Google Apps, its latest cloud enablement product for the Google Apps platform. LTech Single Sign-On for Google Apps enables small-, mid-size or large organizations to leverage their existing ActiveDirectory&trade; or LDAP-based directory investment to secure the cloud-based Google Apps collaboration platform. The product supports password changes, rules and synchronization to enable IT administrators to ensure end-user continuity and security.</p>
<p>&ldquo;LTech Single Sign On for Google Apps met all of our requirements, including change password capabilities, at a price that really makes sense,&rdquo; says Manu Jaggi, director of IT for the Wentworth Group of Companies.</p>
<p>LTech Single Sign-On for Google Apps can be deployed on-premise within the corporate firewall or on LTech&rsquo;s hosted platform. The product allows end-users to use their existing credentials to access Google Apps from browser, mobile device or third-party mail clients like GMail&trade;, iPhone&trade; and Microsoft Outlook&trade;. This reduces the inconvenience of updating multiple passwords for end-users, and allows IT administrators to enforce password strength and change management policies. Features of LTech Single Sign-On for Google Apps include:</p>
<ul>
<li>Mobile and Third-Party Client Support &ndash; Supports IMAP and POP access and synchronization with mobile devices and third-party messaging clients.</li>
<li>Enterprise Ready &ndash; Encryption, high-availability configurations and secure LDAPS and SAML support.</li>
<li>Sign In, Sign Out and Change Password pages &ndash; Customizable templates are provided for seamless integration.</li>
<li>Password Management &ndash; Passwords are updated in both Google Apps and the enterprise directory, with full support for advance password policy settings.</li>
<li>Wizard-based Installer &ndash; Easy-to-use installer available. Compatible with Windows 2003 and 2008 Servers.</li>
<li>Supports Integrated Postini and OpenID &ndash; Supports Google Apps Postini&trade; and OpenID features to extend security investment to multiple third-party applications.</li>
<li>&nbsp;</li>
</ul>
<p>&ldquo;LTech Single Sign-On for Google Apps provides unique features for the Google Apps platform,&rdquo; said Ed Laczynski, founder and CTO for LTech. &ldquo;Our customers enjoy our password management features that eliminate the need to support multiple credentials between their on-premise and cloud applications. With the growth of Google Apps in the enterprise, we see a growing need for cloud enablement products like this to empower IT and end-users.&rdquo;&nbsp;</p>
<p><span style="text-decoration: underline;">Pricing and Availability</span></p>
<p>LTech Single Sign-On for Google Apps is available immediately and pricing starts at $5-per-user in on-premise or hosted configurations, for Premier, Education and Partner Editions of Google Apps. For more information please visit <a href="http://www.ltech.com/google-apps/products/single-sign-on">http://www.ltech.com/google-apps/products/single-sign-on</a>.</p>
<p><span style="text-decoration: underline;">About LTech</span></p>
<p>Founded in 2001, LTech is a leading provider of products and services for enterprise cloud computing. Its cloud enablement products include LTech Google Docs Backup, LTech Power Panel for Google Apps and LTech Single Sign-On for Google Apps. LTech also helps enterprises leverage the cloud by providing implementation, configuration and support services. As an early Google Enterprise Partner&trade;, LTech has successfully completed dozens of Google Apps deployments and helped develop best-practices for adopting and successfully scaling cloud computing programs for large-scale customers in business, government and education. LTech merged with The Matlen Silver Group Inc., one of the leading IT solutions companies for the Fortune 500, in January of 2009. For more information on LTech and its services please visit www.ltech.com, or call 866-583-2473.</p>
<p>LTech is a wholly owned subsidiary of The Matlen Silver Group, Inc.</p>]]></content><author><name>Matlen Silver</name></author></entry></feed>

