Matlen Silver’s Software Quality Assurance offerings are aimed at helping organizations deploy mission critical business applications that operate as intended, therefore ensuring end-user/customer satisfaction. 

Process Automation 

Value: Ensure that your organization is maximizing its in Software Quality while minimizing the risk of implementing a system with critical defects. 

Challenge: Many SQA organizations are lacking the necessary resources to properly test their software systems. This poses a significant risk to the business operation. 

Solution: Matlen Silver can help ensure that your organization is getting the most value from its current testing process, tools, infrastructure and human resources. This is accomplished by using specialists to perform an evaluation of your organizations current testing methodology and supporting infrastructure and comparing it Matlen Silver’s in-depth SQA knowledge base and industry best practices. This process results in a SQA Fitness Plan that identifies an organizations weakness and makes recommendations based on the experience of our specialists. This plan makes political, cultural and financial considerations while providing your organization with a roadmap that prioritizes Matlen Silver’s recommendations. 

Deliverables: Matlen Silver will deploy one or more Software Quality Assurance Analysts to execute the above solution and produce a SQA Fitness Plan. Matlen Silver’s process includes: 

• Analysis of test process documents and templates.
• Interviews with personnel involved in the testing process; Business Analysts, Software Developers, Test Engineers and Infrastructure Support Analysts.
• Review of software tools that support the testing process.
• Evaluation of infrastructure supporting the testing process.
• Analysis other factors that may be impacting software quality. 
   

Manual Testing 

Value: Verify that your mission critical business applications operate as intended. Mitigate the risk of deploying a faulty business application. 

Challenge: Develop and execute tests that achieve the appropriate level of test coverage to ensure end – user/customer satisfaction. 

Solution: Matlen Silver Test Engineers have industry experience to help your organization verify that its mission critical business applications will operate as intended when deployed into production. Matlen Silver’s specialists will help your organization identify and focus on the creation and execution of tests which pose the greatest risk of failure to your application and business. 

Deliverables: Matlen Silver will deploy one or more Manuel Test Engineers that will adhere to a robust testing methodology to ensure that you r business application will function as intended. Our testing process and deliverables included: 

An analysis of Business Requirements and Functional Requirement. Specifications documents.

• Manual test scripts. 
• Traceability matrices.
• Test results reports.
• Test summary reports. 

Load Testing & Performance Engineering 

Value: Improved end – user satisfaction and the ability to execute more business process within a given duration. Verify the business process capacity of your application prior to deployment. 

Challenge: Business process automation performance is a critical component to end – user/customer satisfaction for B2B, B2C and even internal systems. Improving system performance is generally a complex undertaking that requires specialists. 

Solutions: Matlen Silver specialists have extensive experience in load testing and performance engineering business application across various verticals and application areas. This knowledge has allowed Matlen Silver’s clients to mitigate business risk and improve customer satisfaction. 

Matlen Silver’s specialists have a refined methodology for load testing your mission critical business applications and our knowledge includes: 

• Knowledge of common bottlenecks discovered in enterprise distributed n-tier environments.
• Understanding the complexities of load testing and performance engineering within enterprise distributed n0tier environments.
• Analyzing end-user behavior patterns to determine appropriate business use-cases.
• Choreographing business use-cases into realistic test scenarios.
• Implementation of leading load testing tools such as LoadRunner.
• Estimating peak end-user levels and peak times.
• Creation of Test Results reports for various stakeholders; business and technology resources. 

Load Testing Deliverables: Matlen Silver will deploy one or more Load Test Engineers to design, develop and execute load tests to identify bottlenecks within your target business application and/or determine you or applications threshold. Matlen Silver will execute their load testing process which includes: 

• Analysis of business use-cases.
• Creation of load test plan.
• Development of load test scripts.
• Test execution preparation activities.
• Test execution.
• Test results analysis and reporting.
• Performance engineering.
• Final test results reporting. 
   

Performance Engineering Deliverables: Matlen Silver will deploy a Performance Engineering Specialist that will be responsible for helping your technology organization tune the performance of your mission critical business application. This will be accomplished by performing the following: 

• An in-depth analysis of your systems architecture.
• Code reviews.
• Review of your database for optimization.
• Analysis of your network infrastructure. 
   

This process results in a Performance Improvement document with recommendations to improve the performance and scalability of your system. Matlen Silver can also deploy one or more Software Engineers to assist in the execution of the recommended changes. 

Automated Regression Testing 

Value: ensure the functional integrity of your mission critical business applications before they are released into production. Decreasing your testing lifecycle can allow your organization to deploy more software releases therefore providing more value and improved service to your end-users/customers. 

Challenge: SQA organizations are pressed to achieve maximum test coverage under significant time constraints. While automated software testing tools promise many benefits, the complexity of their implementation is often under estimated. 

Solution: Matlen Silver has significant experience in helping its clients maximize the benefits promised by automated testing tools. Our Test Engineers are specialists in implementing leading test tools from vendors including Mercury and Rational/IBM. Matlen Silver’s experience includes implementing modular, data driven automated testing harnesses that mitigate one of the common pitfalls of unattended testing; test script maintenance. 

Matlen Silver’s experience encompasses implementations across various verticals and both customs developed software applications as well as Commercial-Off-The-Shelf (COTS) software. 

Automation Feasibility Study Deliverables: Matlen Silver will deploy a Test Engineer to determine the feasibility and identify the risks associated with implementing an automated regression testing library. This solution includes the following: 

• An in-depth analysis of the following; Business Requirements, Functional Requirement Specifications, Test Plans and Manual Test Scripts.
• An evaluation of your target applications compatibility with the chosen test tool.
• An analysis of other factors that can impact the success of implementing an automated regression testing suite such as the stability of the application, scope and frequency of software releases, repeatability of tests and maturity and control over the test environment. 
   

Automated Regression Testing Deliverables: Matlen Silver will deploy one or more Test Engineers to develop a robust and maintainable automated test script library that will validate your business requirements. Leveraging the knowledge gained during the feasibility study; our process and deliverable include: 

• Development of an automation test plan.
• Creation of custom functions and reusable modules as specified in the test plan.
• Development of automated test scripts.
• Creation externalized data files.
• Automated test scripts execution.